Returns & Exchanges
At Oxen Sports, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items. Please ensure all original tags are attached and the products are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your sports gear in its original packaging, ensuring the items are clean and all manufacturer tags remain intact.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects the returned equipment for quality assurance, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing